ServiceDesk Plus | On-premises 6.0.5

ServiceDesk Plus | On-premises 6.0.5

ZOHO Corporation  ❘ Freeware
Android iOS
out of 6 votes
Latest Version
6.0.5
Safe to install
EXCELLENT User Rating

The ServiceDesk Plus mobile app provides a comprehensive solution for employees seeking assistance or services at any time and from any location. Integrating essential IT service management (ITSM) and IT asset management (ITAM) functionalities with enterprise service management capabilities, this platform is designed to enhance operational efficiency.

Technicians, too, benefit from the app's robust features, allowing them to manage requests, approvals, and various tasks while on the go, covering areas such as IT, HR, legal, and finance service desks. Below are notable features available within the app:

  • Requests: Users can create, view, edit, and resolve requests while tracking ticket statuses, assigning technicians, and adding notes.
  • Tasks: Requests can be broken down into tasks for easier assignment and progress tracking.
  • Attachments: Allows users to include files and images for reference in requests.
  • Work logs: Users can record time spent on each request.
  • Solutions: Access to predefined solutions for common issues is readily available.
  • Assets: Assets can be added via barcode/QR code scanning, with detailed information accessible, including remote Windows machine connections.
  • Calendar integration: Users can visualize pending tickets as events in their mobile calendar applications.
  • Change approval: Members of the Change Advisory Board (CAB) can approve change requests efficiently through the app.

Additional features enhance user experience:

  1. Ability to review and approve service requests and changes from a mobile device.
  2. Real-time notifications regarding request assignments, replies, and approvals.
  3. A built-in chat function that allows communication with end users directly from the app.
  4. The option to create custom views tailored to personal preferences.

For those who have not yet implemented ServiceDesk Plus, a fully featured 30-day free trial is available for evaluation at this link.

Please note that this app requires prior installation of the ServiceDesk Plus application within your organization or an existing account with ServiceDesk Plus. The mobile app supports only the ServiceDesk Plus on-premises version 14000 and above.

Overview

ServiceDesk Plus | On-premises is a Freeware software in the category Business developed by ZOHO Corporation.

The latest version of ServiceDesk Plus | On-premises is 6.0.5, released on 12/21/2024. It was initially added to our database on 12/21/2024.

ServiceDesk Plus | On-premises runs on the following operating systems: Android/iOS.

Users of ServiceDesk Plus | On-premises gave it a rating of 5 out of 5 stars.

Screenshots (Click to view larger)

Related


Active Directory Assist

Securely manage Active Directory from anywhere and anytime! Absolutely NO server component required. ADAssist is innovative, intuitive and beautifully designed with native iPhone and iPad support.

anb capital

Revolutionize Your Investment with ANB Capital

Book Catalogue

Organize Your Reading with Book Catalogue

Booked AI

Booked Ai presents a sophisticated option for travelers seeking a personalized travel assistant. Leveraging the power of artificial intelligence, it aims to facilitate the planning, booking, and navigation of travel experiences with …

FortiClient

FortiClient: Comprehensive Security Solution for Endpoint Devices

Microsoft 365 Admin

Effortlessly manage your organization with Microsoft 365 Admin
Secure and free downloads checked by UpdateStar

Stay up-to-date
with UpdateStar freeware.

Latest Reviews

G GS Modellbahn-Verwaltung 6D
Streamline Your Model Railway Management with GS Modellbahn-Verwaltung 6D
LLVM LLVM
LLVM: The Compiler Infrastructure Revolution
MatterControl MatterControl
MatterControl: The All-in-One 3D Printing Management Software
SignumOne SignumOne
Revolutionizing Communication with SignumOne
S snow white solitaire charmed kingdom
Unleash Your Inner Disney Fan with Snow White Solitaire: Charmed Kingdom
R Rescue Quest Gold SE
Embark on a Charming Adventure in Rescue Quest Gold SE
UpdateStar Premium Edition UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition!
Microsoft Visual C++ 2015 Redistributable Package Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package!
Microsoft Edge Microsoft Edge
A New Standard in Web Browsing
Google Chrome Google Chrome
Fast and Versatile Web Browser
Microsoft Visual C++ 2010 Redistributable Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications
Microsoft Update Health Tools Microsoft Update Health Tools
Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date!

Latest Updates


Adorable Diver Under Sea - Dangerous Shark Chase Free 1.1

Diving is an engaging and rewarding sport that offers unique underwater experiences. However, it is important to remain vigilant, as potential hazards such as sharks are present in marine environments.

NCCN Reimbursement Resource 2.3.1

The oncology reimbursement landscape remains dynamic, posing continual challenges for clinicians and healthcare professionals involved in patient care.

MyMigraine 3.3

Overview: MyMigraine presents a straightforward approach to migraine tracking, aiming to assist users in identifying potential causes.

تحدي البالونات - لعبة عربية اطفال 1.5.0

This balloon challenge game represents a genuine Arabic creation that offers an engaging and entertaining experience. Players are tasked with popping a certain number of balloons to earn points, which then allow them to progress through …

Magic Card Guesser 1.3

This game presents a straightforward yet engaging concept: players select a card from a display, and the program attempts to identify the chosen card within three guesses.

Anny'sFineBurger 3.9.2

The Anny'sFineBurger app aims to streamline the food ordering experience for users. Available for free download on iPhone devices, the application offers a straightforward interface designed to simplify the process of obtaining meals from …