ServiceDesk Plus | On-premises 6.0.5

ZOHO Corporation ❘ Freeware ❘
Android iOS
out of 6 votes

This is not a download form!

The UpdateStar program database is maintained by the users, for the users.
With your support, you can help all other users keep their software setup up-to-date. Fill out any fields that are incorrect or not up to date. We will check and evaluate your contribution as soon as possible.
Thank you for supporting UpdateStar!

Title:

Category:

Requirements:

Android

iOS

Windows

Mac

Linux

License:

Publisher:

Publisher URL:

Description:

The ServiceDesk Plus mobile app provides a comprehensive solution for employees seeking assistance or services at any time and from any location. Integrating essential IT service management (ITSM) and IT asset management (ITAM) functionalities with enterprise service management capabilities, this platform is designed to enhance operational efficiency.

Technicians, too, benefit from the app's robust features, allowing them to manage requests, approvals, and various tasks while on the go, covering areas such as IT, HR, legal, and finance service desks. Below are notable features available within the app:

<ul>
 <li>Requests: Users can create, view, edit, and resolve requests while tracking ticket statuses, assigning technicians, and adding notes.</li>
 <li>Tasks: Requests can be broken down into tasks for easier assignment and progress tracking.</li>
 <li>Attachments: Allows users to include files and images for reference in requests.</li>
 <li>Work logs: Users can record time spent on each request.</li>
 <li>Solutions: Access to predefined solutions for common issues is readily available.</li>
 <li>Assets: Assets can be added via barcode/QR code scanning, with detailed information accessible, including remote Windows machine connections.</li>
 <li>Calendar integration: Users can visualize pending tickets as events in their mobile calendar applications.</li>
 <li>Change approval: Members of the Change Advisory Board (CAB) can approve change requests efficiently through the app.</li>
</ul>

Additional features enhance user experience:
<ol>
 <li>Ability to review and approve service requests and changes from a mobile device.</li>
 <li>Real-time notifications regarding request assignments, replies, and approvals.</li>
 <li>A built-in chat function that allows communication with end users directly from the app.</li>
 <li>The option to create custom views tailored to personal preferences.</li>
</ol>

For those who have not yet implemented ServiceDesk Plus, a fully featured 30-day free trial is available for evaluation at <a href="https://mnge.it/install-servicedesk">this link</a>.

Please note that this app requires prior installation of the ServiceDesk Plus application within your organization or an existing account with ServiceDesk Plus. The mobile app supports only the ServiceDesk Plus on-premises version 14000 and above.

Tags:

Short description:

Installed version unknown?

Current version:

Download URL:

Direct Download URL:

Buy URL:

Icon URL:

Screenshot 1 URL:

Screenshot 2 URL:

Screenshot 3 URL:

Screenshot 4 URL:

PAD file URL:

Comment:

Your email:

Newsletter:

Please enter your email address if we may contact you should we have questions regarding your contribution. We will never share your e-mail address with any third party.

Screenshots (Click to view larger)

Active Directory Assist

Securely manage Active Directory from anywhere and anytime! Absolutely NO server component required. ADAssist is innovative, intuitive and beautifully designed with native iPhone and iPad support.

anb capital

Revolutionize Your Investment with ANB Capital

Book Catalogue

Organize Your Reading with Book Catalogue

Booked AI

Booked Ai presents a sophisticated option for travelers seeking a personalized travel assistant. Leveraging the power of artificial intelligence, it aims to facilitate the planning, booking, and navigation of travel experiences with …

FortiClient

FortiClient: Comprehensive Security Solution for Endpoint Devices

Microsoft 365 Admin

Effortlessly manage your organization with Microsoft 365 Admin

Latest Version
6.0.5

Secure and free downloads checked by UpdateStar

Stay up-to-date
with UpdateStar freeware.

Latest Reviews

	GSClient 1.6, версия 8102 GSClient 1.6 (Version 8102) Review: A Robust Tool with Room for Improvement
	DeepSkyStacker (Remove only) DeepSkyStacker: Free Stellar Image Alignment and Stacking Software
	RØDE UNIFY Virtual Audio Driver Limited Information on RØDE UNIFY Virtual Audio Driver
	PaperStream IP (ISIS) Bundle PaperStream IP (ISIS) Bundle by PFU LIMITED: A Versatile Document Imaging Solution
	jasp JASP by Jasper Keuper: An Open-Source Data Analysis Software
	The Lord of the Rings: Adventure Card Game - Definitive Edition The Lord of the Rings: Adventure Card Game - Definitive Edition Delivers an Engaging Card-Based Middle-earth Experience

Most Popular Downloads

	UpdateStar Premium Edition Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition!
	Microsoft Edge A New Standard in Web Browsing
	Google Chrome Fast and Versatile Web Browser
	Microsoft Visual C++ 2015 Redistributable Package Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package!
	Microsoft Visual C++ 2010 Redistributable Essential Component for Running Visual C++ Applications
	Microsoft OneDrive Streamline Your File Management with Microsoft OneDrive